Privacy Policy

Kilmuir House, owned by Kilmuir House (UK) Limited (“Kilmuir House”) is committed to protecting your privacy when dealing with your personal information. This Privacy Policy sets out how Kilmuir House collects and shares your personal information. Please read this Privacy Policy carefully.

  1. Introduction
  2. What personal information do we collect and process?
  3. How do we collect personal information?
  4. Who do we collect personal information from?
  5. What do we use your personal information for?
  6. Who do we share your personal information with?
  7. How long do we keep your personal information for?
  8. International data transfers
  9. Cookies
  10. Your rights


About Us

In this Privacy Policy references to “we” or “us” or “Kilmuir House” are to:
Kilmuir House (UK) Limited, a company registered in England and Wales (company number 09902519) with registered address at The Pavilion, 118 Southwark Street, London, SE1 0SW.

We act as a controller in respect of your personal information that we process.

If you have any questions about how we collect, store or use your information, you may contact us by e-mailing us at or by telephoning +44 (0) 207 758 3650 or writing to us at The Pavilion, 118 Southwark Street, London, SE1 0SW.

Changes to the Policy

We may change the content of our website and how we use cookies without notice, and consequently our Privacy Policy may change from time to time in the future. We therefore encourage you to review our Privacy Policy when you visit the website from time to time to stay informed of how we are using personal information.

This Privacy Policy was last updated in May 2018.

Further notices highlighting particular uses (such as direct marketing) that we wish to make of your personal information may also be provided to you when we collect certain personal information from you together with the ability to opt in or out of certain uses.

What personal information do we collect and process?

Information you provide to us

Personal information that we receive may include:


If you contact us, we may keep a record of that correspondence and our response to you.

Information from Native Land who manage our development

Native Land collect information in order to manage our development. This information may include:

For full details on how Native Land collect and process this information, please read their Privacy Policy

Communicating with our PR agencies about our development

If you discuss our development with one of our PR agencies, collecting local resident’s views, we may receive some of your personal information that you share with that PR agency.

Postal Communications

In order to send information by post to local residents about our development, we may receive limited personal information, including your address and in limited circumstances your name, from mailing lists provided by our PR agency.

Website usage

Data collected via cookies. Please see our section on cookies [INSERT LINK TO RELEVANT SECTION] for information on how we use cookies.

How do we collect personal information?

We collect your personal information:

Who do we collect personal information from?

We collect personal information from:

What do we use your personal information for?

We have set out below the reasons why we use your personal information and the legal basis for using your personal information for that particular purpose.

Purpose of Processing

Legal basis of processing
Communicate with you about our development, for example an invitation to a launch We use your personal information for this reason because you have provided your consent for us to do so

We are committed to sending you only marketing communications that you have clearly expressed an interest in receiving. Our email communications will provide you with an option to opt-out of further communications. Alternatively, at any time, you may opt-out by contacting us via the details in section 1, About Us [PLEASE INSERT LINK], to update your preferences

Promoting our development on social media. We may process data where you communicate/connect with us Processing is necessary in the legitimate interests of promoting our development
Send postal mailings about our development Processing is necessary in the legitimate interests of our business to promote our development to local residents
Manage any issues of our development raised by individuals Processing is necessary in the legitimate interests of managing our development
Manage companies providing services to us Processing is necessary in our legitimate interests in contacting and dealing with individuals involved in providing services to us
Track user movements and interaction with content on our site, via cookies Processing is in the legitimate interests of our business to effectively manage our content and site visitors, and also to improve our services

For more information, see the section on cookies. [INSERT LINK TO SECTION 9]

Business management and record keeping of our business Processing is necessary in the legitimate interests of managing the financial affairs of our business
Inform you of changes to Sampson House & Ludgate House, if part of a re-organisational change where we may need to transfer some or all of your personal information to the relevant third party (or its advisors), your personal information would continue to be used for the same purposes set out in this policy or for the purpose of analysing any reorganisation Processing is necessary to achieve the legitimate interest, of allowing us to make changes to how we operate
For legal or regulatory obligations We may use your information in order to comply with a legal obligation that we are subject to. We may use your information to achieve the legitimate interest of, notifying potential money-laundering, pursuing a legal claim or in order to cooperate with law enforcement, court services or regulatory authorities

Who do we share your personal information with?

Disclosure to property management and letting agencies

We may disclose your information with certain companies that manage lettings, where appropriate.

Disclosure to companies carrying out due diligence

We may disclose your information with certain companies in order to perform due diligence checks on lettings and purchases.

Disclosures to Native Land, who manage our development

We disclose your information to Native Land, in order for that company to manage our development.

Disclosures to third parties

We disclose your information in order for you to use our website, in order to communicate with you and with processors we use to assist us in our communications. You can contact us for details of specific disclosures made in respect of your information.

How long do we keep your personal information for?

We only keep your information for as long as necessary in relation to the purpose for which we are processing that information. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Where your personal information is no longer required we will ensure it is securely deleted.

International data transfers

Kilmuir House does not transfer information collected about you outside of the European Economic Area (“EEA”).

If you are located outside of the EEA, we will in communicating with you be transferring your personal data to your location. Data protection laws outside of the EEA may be of a lower standard and so there may be a risk in your data may being transferred out of the EEA. The basis of this transfer is that you consent to this transfer or that it is necessary in performance of a contract with you.


What are cookies?

The web site uses a small number of non-intrusive cookies.

Cookies are small text files that are placed on your computer, mobile phone or tablet by web sites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to web site owners.

We may use data gathered from your use of our website to analyse and adapt the site in order to manage our space effectively. We may also use this data for trouble shooting, data analysis, testing, maintaining security and safety.

What types of cookies does our website collect?

We collect cookies through Google Analytics, in order to:

distinguish users
throttle request rates

Click here to find out more

To opt out of being tracked by Google Analytics, please visit –

Can I control the use of my cookies?

Most web browsers (including Chrome, Internet Explorer, Firefox and Safari) allow you to control your cookie settings and to delete any cookies already stored on your computer or other device.

You can control the use of cookies on your device, including deleting and blocking the cookies we and other sites use, through the browser settings on your device, but please note that any changes you make may affect your ability to properly use this web site.

To find out more about the way cookies work, how to see what cookies have been set and how to manage and delete them, visit

Your rights

You have certain rights, under data protection legislation, in relation to the personal information that we hold about you. These rights are subject to certain exemptions such as public interest (e.g prevention of crime) and our interests (e.g maintaining legal privilege).

Under certain conditions, you may have the right to require us to:

We are obliged to keep your personal information accurate and up to date. Please help us to do this by advising us of any changes to your personal information.

If you are not satisfied with our use of your personal information or our response to any request by you to exercise your rights, or if you think that we have breached any relevant data protection laws, then you have the right to complain to the Information Commissioner’s Office, the UK’s Data Protection supervisory authority.

If you would like to contact us about your rights, please see the contact details in section 1, About Us.